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Hospitality and Tourism :)

Chapter 4: Hotel Classification System

One Star	Two Star	Three Star	Four Star	Five Star
-Small and independently owned, with a family atmosphere	-guests can expect comfortable, well equipped, overnight accommodation, usually with an en suite bath/shower	-all bedrooms will have fully en suite bath and shower rooms and offer good standard of comfort and equipment	-bedrooms will also usually offer more space than at the lower star levels, and well designed, coordinated furnishings and decor	-services should be formal, well supervised and flawless in attention to guest's needs without being intrusive
-some bedrooms may not have en suite bath/shower rooms	-reception and other staff offer a wider range of straightforward services, including food and drink	-room service can be expected, and some provision for business travelers	-high enough ratio of staff to guests to provide services like porterage, 24-hour room service, laundry and dry-cleaning	- the restaurant will demonstrate a high level of technical skill, producing dishes to the highest international standards

Chapter 5: Air Travel Glossary

Chapter 6: Destination Activities for U.S. travelers.

Chapter 7: Leisure Activities